Privacy Policy

1. Introduction

PlanMyMemory ("PMM," "we," "us," or "our") operates the PlanMyMemory wedding planning platform, including our website and mobile applications (the "Services"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services, including our Android and iOS applications listed on Google Play and the App Store.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and password when you register.
• Profile & Wedding Data: Wedding date, venue preferences, guest list, budget, and other details you provide while planning.
• Photos & Media: Images and videos you upload (e.g., inspiration boards, wedding photos) with your consent.
• Vendor Inquiries: Details you submit when requesting callbacks or contacting vendors through our platform.
• Device & Usage Data: Device type, OS, app version, IP address, and how you use our app (e.g., screens viewed, features used) for improving our Services.
• Location Data: With your permission, we may collect location to show nearby vendors and venues.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Connect you with vendors and facilitate inquiries and bookings.
• Send you updates, reminders, and relevant wedding planning content (with your consent).
• Personalize your experience and show relevant vendors and inspiration.
• Analyze usage to improve our app and website.
• Comply with legal obligations and protect our rights and users' safety.

4. Sharing of Information

We may share your information with:

• Vendors: When you request a callback or inquiry, we share your name and contact details with the selected vendor(s).
• Service Providers: Third parties that help us operate (e.g., hosting, analytics, customer support), under strict confidentiality.
• Legal Requirements: When required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties for their marketing.

5. Data Security & Retention

We use industry-standard measures to protect your data (encryption, secure servers, access controls). We retain your information for as long as your account is active or as needed to provide Services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent where we rely on it.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at contact@planmymemory.com or +91 852729 0389.

7. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the app, email, or a notice on our website. Your continued use after the effective date constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or requests:

PlanMyMemory (PMM)
Email: contact@planmymemory.com
Phone: +91 852729 0389